Refund policy

At ShopyWear, every product is made-to-order and printed only after you place your order. Please read this policy carefully before ordering.

1. No Refunds

We do not provide refunds for any reason, including:

•  Change of mind

•  Product not liked after receiving

•  Size not fitting (when the correct size was ordered)

•  Wrong size selected by the customer

2. Free Replacement (Only in These Cases)

We will provide a free replacement only if:

•  There is a printing defect or printing issue

•  There is a material/cloth defect

•  We have sent the wrong size (example: you ordered L, but we sent XL or XS)

•  We have sent the wrong design or wrong product

In all the above cases, replacement will be free of cost after verification.

3. Size Related Issues

We provide a detailed Size Chart on every product page.

•  Please check the Size Chart carefully before placing your order.

•  If you selected the wrong size, or the size is correct but does not fit as expected, it will not be considered our fault.

•  In such cases, no refund or free exchange will be provided.

•  If you want a different size, you will need to place a new order.

4. How to Request Replacement

For any eligible replacement request, contact us within 48 hours of delivery at:

Email: support@shopywear.store

Please share:

•  Order number

•  Clear unboxing video (without cuts)

•  Clear photos of the product, tags, and packaging

Requests without proper unboxing video and photos may not be approved.

6. Important Notes

  • Claims without a valid unboxing video and supporting photos may not be approved.
  • Products that have been used, washed, damaged by the customer, or returned without original tags are not eligible.
  • Choosing the wrong size or not checking the Size Guide is not considered a seller error.
  • ShopyWear reserves the right to refuse any claim that does not meet the above conditions.

 

Support Hours: Monday to Saturday 10:00 AM – 6:00 PM IST (Closed on Sundays & public holidays)

By placing an order on our website, you agree to this Refund, Return & Exchange Policy.