Refund policy
At ShopyWear, every product is made-to-order and printed only after you place your order. Please read this policy carefully before ordering.
1. No Refunds
We do not provide refunds for any reason, including:
• Change of mind
• Product not liked after receiving
• Size not fitting (when the correct size was ordered)
• Wrong size selected by the customer
2. Free Replacement (Only in These Cases)
We will provide a free replacement only if:
• There is a printing defect or printing issue
• There is a material/cloth defect
• We have sent the wrong size (example: you ordered L, but we sent XL or XS)
• We have sent the wrong design or wrong product
In all the above cases, replacement will be free of cost after verification.
3. Size Related Issues
We provide a detailed Size Chart on every product page.
• Please check the Size Chart carefully before placing your order.
• If you selected the wrong size, or the size is correct but does not fit as expected, it will not be considered our fault.
• In such cases, no refund or free exchange will be provided.
• If you want a different size, you will need to place a new order.
4. How to Request Replacement
For any eligible replacement request, contact us within 48 hours of delivery at:
Email: support@shopywear.store
Please share:
• Order number
• Clear unboxing video (without cuts)
• Clear photos of the product, tags, and packaging
Requests without proper unboxing video and photos may not be approved.
6. Important Notes
- Claims without a valid unboxing video and supporting photos may not be approved.
- Products that have been used, washed, damaged by the customer, or returned without original tags are not eligible.
- Choosing the wrong size or not checking the Size Guide is not considered a seller error.
- ShopyWear reserves the right to refuse any claim that does not meet the above conditions.
Support Hours: Monday to Saturday 10:00 AM – 6:00 PM IST (Closed on Sundays & public holidays)
By placing an order on our website, you agree to this Refund, Return & Exchange Policy.